Privacy notice

Who we are

Duskara Boutique is a small South African business selling perfumes. We are responsible for the personal information you share with us. You can reach us on WhatsApp on or by email at .

What we collect

Only what you choose to send us when you order or ask a question:

• your name, phone number and email address;
• your delivery address;
• your messages with us, and the details of your orders and payments (for example EFT references and monthly plan payments).

We never ask for your card or banking passwords. This website has no sign-up form and no account for customers, and it doesn't use advertising or tracking cookies.

Orders placed on this website

When you check out from your bag, we save your order with your name and delivery area (both optional), your cellphone number and, if you give it, your email address. We use them only for that order: to confirm it, deliver it, let you track it with your order number and cellphone, and email you its updates. Your bag itself is only kept in your own browser until you check out.

Why we use it

• To answer your questions and process your order.
• To arrange delivery and keep you updated.
• To manage a monthly instalment plan, if you have one.
• To handle returns, refunds and after-sales help.
• To keep the business records the law requires (for example, for tax).

We'll only send you news or special offers if you've said yes. You can stop them at any time by telling us.

Who we share it with

Only the people needed to serve you:

• the courier company that delivers your parcel (your name, phone number and address);
• payment services, if you use them to pay us;
• the messaging and email services we talk to you through, such as WhatsApp and Gmail.

We don't sell or rent your information to anyone.

Some of these services, and the companies that host this website and its fonts, store information on servers outside South Africa. They use their own security and privacy safeguards.

Visiting this website

Like any website, our hosting provider automatically receives basic technical information, such as your IP address and browser type, to deliver the pages and keep them secure. The fonts are loaded from Google Fonts. We don't use this information to identify you.

To see which pages are popular, we count visits anonymously: only the page and the kind of site you came from (for example Instagram or Google) are added to a daily total. No cookies, no IP address and nothing that identifies you is stored for this.

How long we keep it

We keep your information for as long as we need it to complete your order and help you afterwards, and for as long as the law requires us to keep business records. After that, we delete it.

Your rights

You can ask us:

• what personal information we hold about you;
• to correct it or bring it up to date;
• to delete it, where we don't need to keep it by law;
• to stop using it for marketing.

Just message or email us. If you're unhappy with how we handle your information, please tell us first so we can fix it. You also have the right to complain to the Information Regulator (South Africa) at inforegulator.org.za.

Changes

If we change this notice, we'll update it here and change the date below.

Last updated: 10 November 2026.